Shipping Policy

Petluxe Co. ships pet essentials across Canada with a simple free-shipping threshold.

Free Canada shipping over $20

Orders over $20 CAD ship free across Canada. The free shipping threshold is based on the order subtotal shown at checkout before applicable taxes.

Tracking

Tracking details are sent when your order ships. Delivery timing can vary by destination, carrier, and seasonal volume.

Returns

We offer 30-day returns on eligible items. If something is not right with your order, contact us with your order number.

Order review

Please review your shipping address before placing an order. If you notice an issue after checkout, contact us as soon as possible with your order number.